These Terms and Conditions apply to all yoga-related experiences at Secret Hill, including drop-in classes, in-house retreats, and yoga holiday programs, unless otherwise specified.
Please read and agree to the following terms and conditions before participating:
1. Booking and Payment
All yoga sessions and programs must be booked in advance, either through our website or directly at Secret Hill reception.
Full payment is required to confirm your spot in group classes, workshops, or retreats unless otherwise specified.
Payments can be made via credit card, bank transfer, or approved digital methods.
Payment schedules, deposits, and fees may vary depending on the program and will be communicated at booking.
2. Cancellation and Refund Policy
Cancellations must be notified in writing via email.
For drop-in classes and single sessions, cancellations made at least 24 hours before the scheduled time are eligible for a full refund or credit; otherwise, no refund will be issued.
Yoga Holidays booked directly through Secret Hill follow the standard cancellation policy as detailed in the general terms.
In-house retreats operated by Secret Hill may have different inclusions and payment terms, so their cancellation policies will be specified individually per program at booking.
Hosted retreats operated by third-party organizers require a separate, tailored agreement detailing cancellation and refund terms, which may differ from these general terms.
Secret Hill reserves the right to cancel or reschedule any yoga offering due to unforeseen circumstances. In such cases, full refunds or alternative dates will be offered.
3. Yoga Holidays
Yoga Holidays at Secret Hill are immersive programs combining accommodation, meals, and daily yoga classes with a minimum stay of three nights.
Booking and Payment: Bookings require advance payment or deposit confirmation as per our general payment terms.
Cancellation Policy: The standard cancellation policy applies to all Yoga Holidays bookings, consistent with our general terms for accommodation and yoga offerings. Full details will be provided upon booking confirmation.
Participant Responsibility: Guests are expected to honour the full schedule, participate respectfully, and adhere to all property and program guidelines to ensure a harmonious experience for all.
Changes: Secret Hill reserves the right to modify schedules or activities due to unforeseen circumstances, offering alternatives or refunds as appropriate.
4. Health and Safety
Participants must inform Secret Hill staff of any health conditions, injuries, or pregnancy prior to participation.
Yoga sessions are designed to suit all levels, but it is the participants responsibility to listen to their body and avoid any movements that cause discomfort or pain.
Secret Hill and its instructors are not liable for any injuries or health issues arising from participation in yoga activities.
5. Code of Conduct and Respectful Use of Space
Guests agree to maintain a respectful, quiet, and supportive atmosphere.
Use of alcohol, recreational drugs, and smoking is strictly prohibited at any time on the premises.
Mobile phones should be switched off or silenced during classes to maintain a focused and undisturbed atmosphere.
Loud, disruptive, or disrespectful behavior will not be tolerated, and Secret Hill reserves the right to remove any participant violating these terms without refund.
Participants are responsible for proper use and care of all equipment and facilities.
6. Use of Facilities
Access to the Yoga Shala, mats, props, and other facilities is included as per each program’s details.
Shoes must be removed before entering the Yoga Shala.
Food and beverages other than water are not allowed inside the Yoga Shala.
Props and equipment must be returned to their designated places after use.
Damages caused by negligence will be charged to the responsible party.
7. Personal Data and Privacy
Any personal data collected for booking and participation purposes will be handled according to Secret Hill’s Privacy Policy and will not be shared without consent.
8. Liability
Secret Hill is not liable for any loss, damage, injury, or illness occurring during participation.
Participants are advised to obtain adequate travel and health insurance.
9. Hosted Retreats — Separate Agreement
Hosted retreats conducted by third-party organizers require a specific written agreement with detailed terms on payment, cancellation, program inclusions, and responsibilities.
These agreements may supersede or complement these general Terms and Conditions.
10. Governing Law
These Terms and Conditions are governed by the laws of the Republic of India, with jurisdiction in Goa.
